Prepaid activation problem

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  • Question
  • Updated 3 years ago
  • Answered
I'm trying to activate my prepaid but its not working stuck at option 3
Photo of Dylan Djiboni Bombito

Posted 3 years ago

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Curtis

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Hey Dylan,

What's happening at option 3? Are you getting an error message?

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Yes i am, when i press continue it loads and then i get an error message
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A.D.

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Same problem here....here is the msg:

Generic Error
Oh no!
It looks like something went wrong, but don’t panic
Thats the same message I'm getting
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Curtis

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Hey there,

Can you try clearing the browsing history, cookies and temp files from your browser and try again from a new window? This usually helps.

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