Prepaid

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  • Updated 4 years ago
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If my son is 1 day late putting the required amount on his prepaid plan will he still keep his service? His cell is the only means of keeping in touch.
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Beth Naugler

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Posted 4 years ago

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Ahmad

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If he doesn't top up by the required date, yes he will lose service and lose any boosters he had if you don't renew the base plan on-time.
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Beth Naugler

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Usually he buys the cards at the store but hasn't had the time this week. If he buys the 50.00 card & puts it on his phone tomorrow will his service be restored
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Sophia, Mobile Master

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Oh yes for sure Beth, in fact you have 90 days to renew your service before he will lose his boosters or account ... No worries :)
(Edited)
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Beth Naugler

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He plans on getting card tomorrow so in that case his phone will stay active?
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Sophia, Mobile Master

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Hi Beth, it will be active again after he applies the voucher. As long as it is still suspended, he won't be able to use the phone in the meantime.
He could use a credit card to top up his account, if he can't get to a store and if it is vital that he has service now :)

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