Can I change the date of a pre authorized debit transaction? The date of the transaction is the due date of the bill and I'd like it to be sooner so if some how something is messed up the payment isn't late.
It is not possible to change the transaction date unfortunately. However, in order to improve our customers payment experience, Koodo has changed the withdrawal date for customers on preauthorized payment in June 2014. The payments will now be processed 10-11 days before the bill due date. Take a look at the folling thread: http://koo.do/1qESb1J. An email was sent out to notify our preauthorized customers of these changes. Hope this helped.
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