Pre-authorized payments coming out on random dates

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  • Updated 3 years ago
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I am with Pre-authorized billing and it says you will be charged 15 days after your billing date. My billing date is the 1st so I should be charged the 15/16th. I have been charged the 19th, 21, 17th, 23, 20 and 1. Anyone else know more about this? 
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Jewel E Shepherd

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Posted 3 years ago

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Tayeb A, Employee

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Hey Jewel,

We would be glad to help you but we cannot access your account on this forum. Could you email us (http://koo.do/11eMLdy) and select "Social Media"? We would like to look into this.

Thank you!

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