Pre-authorized payment cancellation

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  • Question
  • Updated 3 years ago
  • Answered
How to cancel the pre-authorized payment?
Thank you in advance
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Ksenia Bassalygo

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Posted 3 years ago

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Cameron Jones

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You have to call in or email and ask for it. Don't want to be nosy but can I ask why? Am curious why people would want to cancel this convenience. Thanks!
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RudyW

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I had the same thing. And I have to say it's a little stupid that koodo will take my card information online but when things change and I want to cancel it I have to call. Doesn't make sense. @Cameron for me it was simply just loosing my visa card. Got a new one but didn't feel like updating my info. And i had to call to cancel my old card as I couldn't do it online.
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Cameron Jones

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I feel your pain RudyW!!

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