pre authorized

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  • Question
  • Updated 3 years ago
  • Answered
i didn't set pre authorized before but koodo mobile took money from my account before due day, how did they do that? last month, I just went to bank and paid. please answer me.
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Pyunghwa Woo

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Posted 3 years ago

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Dennis, Mobile Master

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This is on Page 1 of your pdf ebill

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Hello Pyunghwa! If your payment was taken automatically, then your account was set up for pre-authorized payments. It would be my pleasure to verify for you, however I do not have access to your account through the Community. Can you please send us a detailed e-mail on this secured link and choose "Social Media" as a category? We will be more than happy to assist you!

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