Praise for a wonderful employee

  • 1
  • Praise
  • Updated 6 years ago
I've been a Koodo customer for over three years now. I'm very happy with my phone, plan and the service that you provide.
I'm writing today to give praise where it is due. In the past few months, I have been going to Koodo at Sunnyside Mall in Bedford, NS. I've had the pleasure of dealing with Sarah, one of your sales reps. Every time I go into Koodo, Sarah has helped me and transcended all of my expectations. She has resolved issues, sold me a new phone and took the time to show me how to use it. She also optimized my plan to save me money, by offering me a new plan to accommodate my service needs. She always has a smile on her face, and I can tell that she loves her job. I have been with a lot of the phone companies and dealt with a lot of reps, and she is by far the best. Koodo needs more reps like Sarah. I would like Koodo to give her recognition for her hard work! Also, your customer service is always willing to help me when I call.

Thank you for your time
Photo of Devin Wilson

Devin Wilson

  • 70 Points

Posted 6 years ago

  • 1
Photo of Bernard

Bernard, Official Rep

  • 81,060 Points 50k badge 2x thumb
Devin, thanks for the wonderful feedback! We will definitely share your words with her. At the end of the day we believe our people will make the difference. Sarah is the living proof of that.

This conversation is no longer open for comments or replies.