I was served by Alex at the Koodo kiosk in the Eaton Centre, Toronto. Please know that he was personable and knowledgeable. He assisted me to switch phones (only a tiny $5 purchase) but did so cheerfully and quickly. He was attentive, and anticipated my needs while never making me feel pressured into buying anything. I felt exceptionally well cared for. I suppose I'm gushing now, but if he is up for promotion, please know that I would recommend him in a heartbeat.