postpone / pause plan

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  • Updated 5 years ago
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Can I "pause" my plan ? That is to postpone covered AND billing for a couple of months because I'm out of the country (continent even).
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Sacha Wilbrink

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Posted 5 years ago

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Myke

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There is no way to prevent the monthly bill from being generated on an active account. You would need to cancel the account to achieve what you are requesting.

You can switch to Seasonal Hold which is $10/month(depending on when you change it, there may be proration).

This counts as a rate plan change so if you are on a grandfathered plan, you won't get it back. If your current plan is no longer offered when you come back, you won't be able to get it back.

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