positive Tabs

  • 1
  • Question
  • Updated 2 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

Photo of loic wandege

loic wandege

  • 80 Points 75 badge 2x thumb

Posted 2 years ago

  • 1
Photo of Mathieu

Mathieu, Mobile Master

  • 60,848 Points 50k badge 2x thumb
Hi Loic,

Positive tabs can only be used towards the purchase of a new phone. Did you have another more specific question?
Photo of loic wandege

loic wandege

  • 80 Points 75 badge 2x thumb
Thank you Mathieu, Yes, When I change to the new plan charges it says that I will no longer accumulate a positive tab, which is fine, but do \I get to keep the tab I had accumulated to date?
Photo of Mathieu

Mathieu, Mobile Master

  • 60,848 Points 50k badge 2x thumb
Yes, you will keep the accumulated tab until you buy a new phone, you will just stop accumulating more positive tab.
Photo of Graham Rogers

Graham Rogers

  • 60 Points
I have a positive tab balance, but already bought a new phone separately. Could I use my positive balance towards accessories as koodo such as a case or screen protector?
Photo of Mathieu

Mathieu, Mobile Master

  • 60,848 Points 50k badge 2x thumb
No, the positive tab balance can only be used towards the purchase of a new phone!
Photo of Ivan

Ivan, Mobile Master

  • 96,634 Points 50k badge 2x thumb
Positive tab balance is automatically used when purchasing a phone through Koodo.

This conversation is no longer open for comments or replies.