Positive Tab/New Tab Question

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  • Question
  • Updated 1 year ago
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Jennifer Hord

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Posted 1 year ago

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Goran, Mobile Master

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What is your question Jennifer?
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Paul Deschamps, Mobile Master

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Hi Jennifer what exactly is your question with the new tab / Postive tab?
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Jennifer Hord

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Ugh it wont let me edit it.... Can I keep my tab balance and upgrade to the new plans? Or will i lose the positive balance?
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Allan, Mobile Master

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Yes you can do that. If you have a plan that contributes to a positive tab you will lose that contribution but you will keep the positive tab that you have in your account.
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Paul Deschamps, Mobile Master

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You won't lose your Postive tab balance however you will lose the ability to gain any more positive tab balance through a percentage of your monthly bill going towards the tab from Koodo and you will be paying the tab yourself in full after you switch plans.
Your Postive tab will just be frozen where it stands now if you switch plans.

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