Positive Tab Balance but still paying a Tab charge ?

  • 1
  • Question
  • Updated 3 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

I have a positive tab balance and am still being charged the $5 / mo tab charge. All of the documentation here suggests I shouldn't be paying that $5 / month any more, what is going on ?
Photo of bfarmilo

bfarmilo

  • 70 Points

Posted 3 years ago

  • 1
Photo of Chad Burr

Chad Burr, Mobile Master

  • 203,968 Points 100k badge 2x thumb
Well that's not right.

Call Koodo and speak to a rep. There must be a mistake. *611 from your phone. We don't have access to your account here in the community.

Let us know.

This conversation is no longer open for comments or replies.