Porting " Missing Required Field" error: can't get it working

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  • Updated 5 years ago
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I've got an account with koodo and bell.

I want to port in my bell number.

I pushed all the information and I always get the same error "
Missing Required Field"

I did put my IMEI (galaxys4) and my account number (9 numbers) and my pin number from bell.

I did input an additionnal phone number.

What am I missing?
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parano

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Posted 5 years ago

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parano

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There's an alternative account number at bell for "online and telebanking" which adds numbers and letters to my account number. I tried it and it didn't work.
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Myke

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That I'm not sure on. Maybe give Koodo a call and have them try.

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