Porting number - Refund on prepaid balance?

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  • Updated 3 years ago
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I'm porting my prepaid Koodo number to another carrier (which I assume will deactivate my Koodo account), but I have a positive balance in my Koodo account that has accumulated from the monthly 10% automatic top-up bonus.

Will I get a refund of my balance?
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Posted 3 years ago

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Jonathan I, Mobile Master

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Nope, sorry. All positive balance accumulated on a prepaid account with any provider is forfeited when you cancel service.