Porting my number from Bell

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  • Question
  • Updated 1 month ago
I'm trying to port my number from Bell to Koodo. Tried several times but keeps coming up as invailid format. Is there something I'm missing here? Is the securoty pin the password that I use to sign into my Bell account? 
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Stephanie

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Posted 1 month ago

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Goran, Mobile Master

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The pin is the account pin where you verify your identity when you speak with customer support.
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Paul Deschamps, Mobile Master

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Your info has to be exactly as it's written in your Bell bill
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Stephanie

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I've tried multiple times with the same result. Will koodo charge me to call them and port the number for me?
(Edited)
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Dennis, Mobile Master

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There will be no charge to call in for a question like this.