porting mobile numbers from an other provider to you

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  • Updated 4 years ago
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I have a contract with Bell until October 31st
According to their rules and regulations, after my contract expires I have to give them 30 days notice if I want to port my mobile numbers to you, or to an other service provider.
So lets say I call your office to port three of my phone numbers to you. Can the request be done 30 days in advance, so the numbers to be ported just on December 1st? This way Bell will get their 30 days notice, meantime if I have to pay for those 30 days than at least I will use their services and on December 1st I start with your company.
Would you tell me if this is possible and would you explain for me exactly how is this porting is made
Regards
J
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Snoopy Kennel

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Posted 4 years ago

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Peter

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Hi there,

AFAIK, you can't request for a port to be completed ahead of schedule.

My recommendation to you would be to call Bell on October 31 and give them your 30 days notice. A few days (i.e. 3-4) before December 1, open an account with Koodo and port your number. I recommend giving yourself some buffer time in case there are any issues with the port. Once your service is cancelled with Bell (i.e. past December 1), you will no longer be able to port over your previous number (and this will be lost).

Hope this helps!
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Snoopy Kennel

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The idea is not bad. Bell's billing cycle starts on the 6th day of the month. I can cancel my service on October the 6th, than on Monday, November the 3rd at 9:00 A.M I will request to have the number ported to Koodo. That would give Koodo 3 days to do the move. Would that be enough time for Koodo?
How soon would koodo activate my number (average minimum and maximum time)?
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Sophia, Mobile Master

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Why don't you do it the other way around, Snoopy. It'll still be 2 tiered, but instead of porting first and getting a Koodo account later (which is impossible, as Peter explained), do it this way.

Get an account with Koodo a week or before your Bell contract expires, with a temporary number.
Then as you mentioned on November 3rd port your number in from Bell (this usually takes a few hours). You can do this at your leisure from your own home in self service, since the Koodo account is already there for you.

You don't have to, it's just an idea how you might be able do this most conveniently for yourself. And welcome to Koodo btw :D

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