So I recently got a text from Public Mobile that Koodo is offering a $50 5gb plan if I switch over, however my plan doesn't expire until October because I am on a 90 day plan. I asked Koodo kiosk and they said they are not sure if I will get credit if i switch over now. Can anyone tell me?
Public Mobile's terms of service explicitly state that prepaid service credits are non-refundable, and their moderators have been very firm about this in the past. They haven't claimed this promotion is an exception, so no, I don't see you getting a credit from them. Having said this, a user on RFD claimed they were denied a refund by the moderators, but got a credit from Koodo after filing a CCTS complaint... A bit extreme for some. Really, I just recommend emailing Koodo directly: https://secure.koodomobile.com/account/appmanager/support/contactus
Should you email them, please share their response. It'd be a nice gesture if Koodo did offer a credit. Personally, I lost nearly $80 in service when I switched for the promotion... While I've come to terms with losing this money, I wouldn't say no to Koodo were they to offer it. ;)