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I just ported over from Public Mobile a couple hours ago from a Koodo kiosk.
The gentleman told me to register an account on the koodo selfserve within 24 hours, and I've done that. It asked me for my name, phone number, account number, and email address.
The email address I used was one that I entered in when I got referred from a fellow Koodo customer.
However, when I try to log into self serve, I am getting this error.
"You're still waiting to be approved
Looks like this account has already been linked to another email address. You're still waiting for permission from the owner of that email address. We'll email you once you're approved."
Also, I'm not sure when my service gets activated as my Koodo SIM currently gets no service.