ported my phone from rogers.... can send texts but not receive them, need some help

  • 1
  • Question
  • Updated 2 years ago
  • Answered
Hello.  I've ported my phone from rogers to koodo.... it is a samsung galaxy s5 so far I cannot receive texts or phone calls, but I can send them out.  Please help!
Photo of Chris Budgell

Chris Budgell

  • 70 Points

Posted 2 years ago

  • 1
Photo of Chad Burr

Chad Burr, Mobile Master

  • 203,644 Points 100k badge 2x thumb
It can take 24 to 48 hrs for Rogers and koodo systems to get everything working right after a port.

Check again tomorrow if you just did your port today.

If it's been more than 48 hrs , contact tech support

As always, make sure you restart your device daily.

This conversation is no longer open for comments or replies.