Porting Out of Koodo, what's the account number

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  • Updated 2 months ago
  • (Edited)
Hello, I am koodo prepaid customer and trying to port out of Koodo. The new provider is not able to receive any valid response with my koodo account number listed.

Any ideas on how to achieve the porting now?
Photo of Abdul Haseeb Mohammed

Posted 2 months ago

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Photo of Dennis

Dennis, Mobile Master

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If you log into self serve your account number should be there
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Sophia, Mobile Master

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You may need to use a few zeros if your prepaid account number is short, Abdul. You can also ask your new provider what exactly is needed, they are the ones that will assist you with the porting in.