Port in my number to kood prepaid from Chatr did'nt complete but chatr shows as no service

  • 1
  • Question
  • Updated 5 months ago
I activated a new Koodo prepaid connection yesterday and gave my chatr wireless number  to port in.
Customer care representative confirmed that my chatr number will be ported out in 3 hours. My chatr number shows as no service but I am still having the koodo temporary number.

Please help.
Photo of Yamuna Sampath

Yamuna Sampath

  • 70 Points

Posted 5 months ago

  • 1
Photo of David

David, Mobile Master

  • 95,990 Points 50k badge 2x thumb
There are sometimes delays in the porting process. If not complete by the end of the day, it would be reasonable to confirm with Koodo that there has not been a problem with the process.
Photo of Dennis

Dennis, Mobile Master

  • 200,368 Points 100k badge 2x thumb
Try rebooting your device