Samsung Galaxy Ace won't charge or connect to network

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  • Updated 5 years ago
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  • (Edited)
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MY BRAND NEW SAMSUNG GALAXY ACE GT-S5830D WONT CHARGE UNLESS U HAVE IT DIRECT TO THE WALL WONT CHARGE ON A COMPUTER OR IN MY TRUCK WITH THE CHARGER IT CAME WITH I JUST GOT A FIFTY DOLLAR A MONTH PLAN AND I WOKE UP TO NOT BEIN ABLE TO CALL OR RECEIVE CALLS DONT KNOW Y I BOUGHT THE FULL PLAN EVERYTHING IS FREE FOR A MONTH I CAN TEXT AND RECEIVE TEXT MESSAGES CAN ANYONE HELP THE PHONE IS THREE DAYS OLD WEN I TRY TO CALL 611 EVEN IT JUST HANGS UP RIGHT AWAY WAS FINE LAST NIGHT
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Chris Bailey

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Posted 5 years ago

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Michelle Rowsell

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Exact same thing is happening to me right now....no clue what to do
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RudyW

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What area are you in?
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DuaneC

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Same here, with both our cells (Android & iPhone)
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RudyW

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What area are you in?
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Michelle Rowsell

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Must be the system??....Again?....lol
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Chad Burr, Mobile Master

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The system has nothing to do with charging your phones battery

First thing to try on Android is a restart if it's not already dead.

Settings > wireless and networks > mobile >

Make sure use 2g only isn't checked.

Try buying a charger from a local retailer like future shop or a gas station. Of it still won't charge it's possibly a hardware issue. Contact koodo from another phone. 1.866.99.koodo
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Chad Burr, Mobile Master

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There could also be a network issue in your area, Try cycling Airplane mode.
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RudyW

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If you guys are all on prepaid it looks like there some kind of issue in Ontario. At least that's what people are chatting about on Facebook.
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MykeC

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Hey Chris, have you tried all of the usb slots on your computer when you attempted to charge it?

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