Please bring back unlimited text add-on while traveling in the States

  • 4
  • Idea
  • Updated 4 years ago
  • Implemented
Archived and Closed

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There used to be an unlimited texting add-on option when traveling to the United States. Unfortunately shortly after I joined Koodo it was removed. I am not sure why this was, but am hoping it can be brought back as many of the other wireless competitors offer unlimited texting add-ons.

I am very pleased with Koodo in every other aspect and recommend it to all my friends and family. This is the one feature that I am really disappointed with. I don't mind it being the $40 that it used to be just to get it, but please provide your customers with the option that other competitor companies do.

Thanks for your consideration.
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Aaron

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Posted 4 years ago

  • 4
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Rocky Balboa

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I agree Koodo's roaming packages are lacked BIG time!
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Rocky Balboa

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Just to add, your better off unlocking your phone and using it with a local carrier while travelling outside Canada. I wouldn't deepen the pocket for such horrid roaming rates.
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Aaron

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I have an unlocked phone and have looked into doing that. My concern is that I need to be able to receive/send messages, etc to my Canadian number for work.

Great idea though!
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Rocky Balboa

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Unfortinately, if you need to use your Canadian # while abroad you'd have to get the 400 SMS package at $15. The Koodo sim card is tied with your # so unfortinate to say there is no way around this.
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Rocky Balboa

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Maybe you can setup your Koodo voicemail with the # you activate with while in the US so they know how to reach you?
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Humberto Giambrone

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For short trips, Roam mobility is quite outstanding.
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Sumaya K.

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Hey Aaron, we launched unlimited text add-on not too long ago. Have a look :) https://shop.koodomobile.com/plans/ad...

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