please tell me how to stop pre authorizaion?

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  • Updated 2 years ago
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Hello friends, I always pay my bill through credit cards every month, and today when I was using Koodo website the pre authorization option is activated in my account, I want to stop that service, please tell me how to stop pre authorizaion?
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Abhishek Patel

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Posted 2 years ago

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Mathieu, Mobile Master

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Hi Abhishek,

It is not something you can remove via self serve. You would need to call Koodo to get it removed.
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Abhishek Patel

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Thank you Mathieu