please i want to confirm my paiement for line back

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  • Updated 9 months ago
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no answer in phone service


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wildile dazulme

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Posted 9 months ago

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Robert, Mobile Master

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Hello,

Can you explain your situation? Your line got cut and you want to pay so you can have service back?
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Dennis, Mobile Master

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You will need to contact Koodo to get reconnected.  Plus the $35 reconnection fee Robert mentioned above
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wildile dazulme

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I PAID THE AMOUNT THEY SAID THEY NEVER ANSER THE PHONE


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Dennis, Mobile Master

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When did you pay your invoice?

On self serve, what does your detailed pdf invoice say?
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Dennis, Mobile Master

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If you have been disconnected, you will still need to contact Koodo to get connected.  paying your bill doesnt just reconnect your line automatically

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