Please Help! Pay more than agreed on!

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  • Updated 4 years ago
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Hey guys/gals I need your help,

Why am I paying $97 for this month's bill instead of my original plan of $64? What are the factors? I'm using my own phone
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Posted 4 years ago

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Robert, Mobile Master

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Is it your first bill?

Listen to this :
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Was this your first bill? If so, the charges probably included the period you signed up + 1 billing cycle.

When looking at your bill, you should also see a break down of your charges (i.e. partial charges + regular charges).

Hope that helps!
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Dennis, Mobile Master

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There is also a link to a sample bill here:

Did you get the 10% off No Tab discount or did you accumulate positive tab? You may need to call in to get the No Tab discount too

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