Please help me!

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  • Updated 10 months ago
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I am trying to sign into self serve but I have this message coming up, "Looks like this account has already been linked to another email address. You're still waiting for permission from the owner of that email address. We'll email you once you're approved." I am the owner of this account and the e-mail address provided in store is the same one I used to set up self serve. What is up with this?
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Carey Langdon

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Posted 10 months ago

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Bernard, Official Rep

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What name is the account under Carey? Couldn't find an active account under your name. 
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Carey Langdon

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The account is under my husband's name, Paul Langdon.
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Bernard, Official Rep

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Look like there are 2 different email addresses of Paul's attached to the account. Please send us a private message on Facebook so we can help you fix it Carey. 

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