Please help me find my pictures

  • 1
  • Question
  • Updated 3 years ago
  • Answered
can someone help me find my pictures?? I am new to cell ph and after taking some pictures on my cell they where backed up!! so where do I go to find them.
Photo of Tina Mccormack Ennis

Posted 3 years ago

  • 1
am I in the right place to find help for my questions????
Photo of Jonathan I

Jonathan I, Mobile Master

  • 114,404 Points 100k badge 2x thumb
Yeah we can help.

Which phone is it? Generally they'll be in an app called "Gallery" or "Photos" or something alone those lines.
Photo of Paul Deschamps

Paul Deschamps, Mobile Master

  • 203,110 Points 100k badge 2x thumb
If they were backed up and it's an Android device then try checking your photos on Google + or Google Drive they could also be backed up to picassa
Thanx for your help but my ph is telling me that picassa isn't working, I checked gallery and photos but there not there, I have an Moto G phone from Koodo , if you have anything to add it will be appreciated. Thank you
Photo of Robert

Robert, Mobile Master

  • 106,744 Points 100k badge 2x thumb
What exactly happened to,your phone? Did you change phones, explain wirh some more we can give better information
Photo of rikkster

rikkster, Mobile Master

  • 68,228 Points 50k badge 2x thumb
Gallery is the default media manager that you'll find on your Moto G. Photos is part of Google+. While taking pictures, you were probably asked at some point to store photos using Google+ either; 'All the time' or 'Just this once'.

If you selected 'All the time', your photos are stored on Google+. If you selected 'Just his once', that photo is stored on Google+ and any other photos taken thereafter are stored in the Moto G's Gallery.

You'll need to sign into your Google account in order to access Google+. The Google+ app should also be present on your Moto G. If you want to revert the setting so that pictures are stored in the Moto G's Gallery, go to: Settings > Apps > Google+ and tap 'Clear defaults'.

This conversation is no longer open for comments or replies.