Please help me correct my name (new unimpressed customer)

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  • Updated 2 years ago
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My contract ,signed yesterday, shows the wrong name, an error was made copying my name I only noticed when i received the e-mail. I did not noticed yesterday. I have tried for hours to reach someone to correct or do it on-line. I live far from any counter. What should i do??
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Nicole Feraud-Lewis

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Posted 2 years ago

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Mayumi, Mobile Master

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Call Koodo *611 from your phone, option 5 for customer service > keep pressing 0 to get a rep.
They will help you :)
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Chadwick, Mobile Master

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I had the same issue, It was corrected within a few minutes after calling and being verified! No worries just follow Mayumi's tip and your good to go!
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Nicole Feraud-Lewis

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Good it's done, thank you

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