Archived and Closed
This conversation is no longer open for comments or replies and is no longer visible to community members.
Please bring back mobile app! I don't know based on what user testing or user data you made that decision to rip off the mobile self-service app. But most of ppl I know DO use mobile app more than website! It's extremely inconvenient for me to open the broswer-> click book mark-> clicking self-service link-> login -> and then I can see my stuff... it's an extra 5+ click and sometimes if browser messed up. I have to click more to reach the website. This is painful! While everyone else is moving their service mobile accessible, Koodo just stepped backward to make mobile accessibility unavailable. It's not right! PLEASE BRING BACK MOBILE SELF-SERVICE APP!!! We need a user-friendly-app rather than a semi-friendly webpage!