• 1
  • Question
  • Updated 4 years ago
  • Answered
I don't understand how my bill went to high!!!
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Lyna Kourad

  • 70 Points
  • annoyed

Posted 4 years ago

  • 1
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Jorden, Mobile Master

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Your best bet is to call into Koodo. On here we are all customers and can't see your account.

If it's your first bill it's likely proration (you pay for a month and a part of a month).

If it's not it's likely due to overage (extra minutes, or data).
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Dennis, Mobile Master

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Page 3 on your ebill should give you a clue. Is it data, calling, roaming, etc?