Plan Switcher SVP

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I would like to change my pre-paid plan to self-serve to take advantage of the roaming rates. What are the steps?
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John Corcelli

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Posted 4 years ago

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Chris Petersens

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Do you mean you want to switch to a monthly plan? Prepaid cannot be used for roaming outside of Canada. If you want to switch you will need a new SIM card and koodo will also run a credit check. Go to a koodo store they will sort everything out for you.
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Dennis, Mobile Master

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You will basically need to create a new account and sign up for monthly like a new customer and port your prepaid number over.

If you port your number over you will effectively be canceling your prepaid service and forfeit any boosters you have in your prepaid account
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Chad Burr, Mobile Master

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On the plus side you can use your current phone and get an additional 10% off your rate for doing so.
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John Corcelli

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Okay. Is there a fee for "unlocking" my iPhone in order to convert?
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Dennis, Mobile Master

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Since it's still Koodo you wont need to unlock the phone. However the cost to unlock is $35 if you ever just want to get a local prepaid sim when you are travelling with your phone
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John Corcelli

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Oh, so in other words, I can switch plans in Koodo without unlocking the phone and go from there. Can I do this on-line or should I visit a kiosk?
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Dennis, Mobile Master

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Visit a Kiosk. They can set you up with a new account.

Then they can port your number.

Now, are you really really sure you want to port your number to a monthly plan just for the privilege to roam? And lose all your boosters?

Are you looking to roam so you can use data or text or talk?
How long are you going to be roaming?
Where are you traveling too?
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John Corcelli

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Answer to first question is yes, simply because I'm not looking to throw good money after bad. In other words, if I unlock the phone it's $35 and I don't know the price of a new sim card on top of that. I'm looking to have a fully functioning iPhone south of the border.

Answer to second and third question: as a pre-paid customer my iphone won't work in the USA where I will be for about 10 days beginning July 29.
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Dennis, Mobile Master

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Have you thought of unlocking your iphone and then using a USA prepaid sim like David said below

Here are some prepaid rates in the US

http://prepaidwithdata.wikia.com/wiki...
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John Corcelli

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Yes, thanks. What does Koodo charge for unlocking my iPhone?
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Dennis, Mobile Master

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$35
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John Corcelli

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Thanks for the replies. I'm disappointed with Koodo and their strict policies and inflexible plans. I'm a prepaid, monthly subscriber committed to the Koodo and their services. I researched heavily before choosing a provider, and took some very good advice from friends and colleagues before taking my business specifically to Koodo.

Can you see the unfairness of losing my prepaid boosters?

Can Koodo understand how they will lose me as a customer altogether under these terms?
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Chad Burr, Mobile Master

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I feel your pain however prepaid and postpaid are two different incompatible systems. Transferring monies or data wouldn't work because of that.
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John Corcelli

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The money I can understand, but the data? Why is that "incompatible" if I stay with the same number, account and company?
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Chad Burr, Mobile Master

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It won't be the same account. It's a totally different system. Prepaid and postpaid have their own unique advantages and disadvantages. Nothing in either system if transferable.
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John Corcelli

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Okay...fair enough. Thanks for the support!
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John Corcelli

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btw: here's the fine print regarding a 10% discount for monthly plans.

(1) Not available if you have negative Tab balance. No positive Tab balance will be earned. Discount does not apply to voice and data overages, taxes, credits and late payment charges. Excludes Koodo Prepaid.
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Chad Burr, Mobile Master

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You would start with 0 tab since you're bringing your own phone,
you won't earn a positive balance since you're getting the discount because that's kinda double dipping.
Discount applies to your plan, not your overages above your plan. And they certainly won't five you a discount for being late! :-)
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John Corcelli

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Understood. I'm guess I'm looking for a good rate and the least hassle regarding the whole process. Thanks for the straight-shootin' advice!
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Some random Mobile Master, Mobile Master

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John, did you consider keeping your prepaid plan, unlocking your phone and simply using another prepaid provider while in the US? Many people go this route with VERY satisfactory results, money-wise. Yes, it involves swapping your SIM out with the US one, but it's not that big a deal.

When back in Canada, you re-swap your Koodo SIM back in and you resume where you left.

It's what many of us do!

Give it some thought before you do anything irrational like cancelling prepaid :oP
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John Corcelli

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I don't think it's "irrational" to consider my limited options regarding mobile service with Koodo. That said, where can I get a SIM card in Toronto for use in the USA?
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Some random Mobile Master, Mobile Master

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I was calling it "irrational" because prepaid offers incredible value these days, and you don't want to lose that, or your boosters. I'm prepaid too, btw.

Roam Mobility is a good start if you plan on visiting the larger cities in the US. They use the T-Mobile network and are cheap enough that you won't feel limited (if their coverage suits you). Roam Mobility SIM cards are commonly sold online on their own website, at FutureShop locations as well as when going thru customs.
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Some random Mobile Master, Mobile Master

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If you don't mind setting things up while in the US, you can also visit a WalMart and get a US prepaid SIM from the provider of your choice (mainly AT&T and T-Mobile and all their MVNOs). This would work too, but doesn't have the convenience of setting up before departure like Roam Mobility allows.
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Chad Burr, Mobile Master

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Only thing is those sims will run you 35-60$ at Walmart USA.
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Some random Mobile Master, Mobile Master

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Wow, up to $60? I hope it comes with some included airtime at that price!!! o_O
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Chad Burr, Mobile Master

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Nope
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Chad Burr, Mobile Master

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The best value I've seen at Walmart is their instore only Walmart Family Mobile. The sim startup package is 35$ and the monthly plan is 39$ offers unlimited talk ( toT he usa) /text (to the usa) and unlimited data with 2.5gb at full speed where available.
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Some random Mobile Master, Mobile Master

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Eww... Ok then, John, back to Roam Mobility! No SIM card is worth $60... Roam's is only $20 :oP
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Chad Burr, Mobile Master

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Koodo recently changed their usa offerings for monthly customers and you may want to check into that as it's a lot better than picking up a usa prepaid sim. Mainly because the coverage will be outstanding.
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John Corcelli

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Just checked out Roam Mobility. The current SIM card rate is $19.95. Now, what does Koodo charge for unlocking my iPhone (pre-paid)
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Chad Burr, Mobile Master

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It's 35$
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Some random Mobile Master, Mobile Master

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John, Koodo charges $35 to give you your unlock code. iPhones cost an arm and a leg to unlock through 3rd parties though, sadly :( so $35 is likely the best deal you're going to get
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Chad Burr, Mobile Master

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Since you're going to unlock it anyway you should also check out Wind, yes their coverage in Canada is deplorable outside of their "Zones" but in the usa it's amazing. You'll pay a minimum of 35$ for a plan that includes unlimited usa roaming and the sim is 25$.
You'll get a Canadian number
Availability to call and text back to Canada unlimited
Unlimited data (up to 5gb at full speed).
Offered on a prepaid basis with no commitment.
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John Corcelli

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Thanks, David, I think you're right about that. I've been perusing unlocking sites and they all run about $20 to $60 for iPhones.
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John Corcelli

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btw, I prefer to keep my current number (I've had it for over a year)
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Jonathan I, Mobile Master

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Well you can always keep that Canadian phone # if you switch from Koodo prepaid to postpaid or even leave Koodo altogether. When you get the US prepaid phone #, your old one stays intact. Your phone #/account are tied to your SIM card, not the phone itself or where you're located.
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Ray

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Last year when I went to the US for a week, I took my unlocked phone to an AT&T shop and signed up for a $2/day plan (unlimited US calls and SMS) plus $5 for 250 minutes of international calling. Since I had wifi in most places, I turned off data (they charge $0.01/5 kB). Total cost was $20. T-Mobile will probably be cheaper if you use data, but their coverage can be spotty outside big cities.
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Ivan, Mobile Master

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You can buy Roam Mobility SIMs at Future Shop.
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Ivan, Mobile Master

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To add to Chad's comment about Wind. Your iPhone may not be compatible with their network in Canada (and you may not get the best coverage while roaming in the US with them if their roaming partner in the area is T-Mobile for the same reason).

If you have an iPhone 5C/S, then you're fine. If you have a 5, check your serial number for compatibility. The list of compatible iPhone 5 models can be found here: http://support.apple.com/kb/ht5720

If you have an iPhone 4S or older, then it's not compatible.
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John Corcelli

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Thanks for all the suggestions. I've made a decision and changed plans. Better for me and my budget.

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