plan change and back dating the plan one time exception?

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  • Updated 5 years ago
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I currently have the 75 unlimited plan with only 3GB of data a month. I see that you are offering right now the same plan with 4GB of data. I am wondering can i change to that plan and have it back date to the start of my current billing period which is dec 5? I am wanting to do this in order to prevent the extra 10.00 charge from going over which is only 1 GB additonal.
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Cujo Keewatin

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Posted 5 years ago

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Dennis, Mobile Master

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I don't think this will happen. However you could always try to call koodo and ask. But don't hold your breath
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Cujo Keewatin

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Ok thank you. Yes i have had an unfortunate dealing with customer service. they seem to have everything web only aka self serve options.
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Myke

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You will not get the rate plan back dated. You can upgrade to the new version to take advantage of it.
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gerrydee

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it will be pro-rated

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