Plan not working

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  • Question
  • Updated 3 years ago
  • Answered
I am currently pay as you go and recently chose the $25 monthly plan. Its a good deal but unfortunately it won't let me make my free phone calls after 7pm. Says i dont have that booster whenits not required?
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Julie Christine

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  • frustrated and confused

Posted 3 years ago

  • 1
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Mathieu Carrier

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Are you a prepaid customer?
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Sophia, Mobile Master

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Did you try to call locally or long distance, Julie?
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Its Canada wide now so as long as your call was Canadian it should if went through. Did you try a battery pull and re boot. Sometimes this helps. If not give koodos a call and I'm sure they will be more than happy to help.
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Mayumi, Mobile Master

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$25 plan includes local calls(7pm).
New $35, $50 prepaid plans include Canada wide calls(5pm) ;)
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Lol your right! I was thinking of the 35 plan and not the 25. ☺️
Thank you Mayumi :)