Plan change

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  • Updated 3 years ago
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I'm trying to change my phone plan to the 38$ 750 mb 750 min, however I can't fund it when I login to my account and choose "change plan." I have the moto g phone android version 5.0.2! Went to a koodo store and told me I couldn't change my plan there, I had to either call or do it online. How can I get this plan??? I would rather not call saw there is a 10$ fee
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Annie Bentivegna

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Posted 3 years ago

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Chad Burr, Mobile Master

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On order to get one of those new plans, you'll need to pay off your existing tab balance if any and call customer service.

Since this isn't something that you can do yourself V I a self serve, they won't charge you.