Plan change

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  • Updated 12 months ago
  • Answered
  • (Edited)
Hi...I just updated with an I phone se and did the medium tab...I'm a little upset though caus I had to choose the 40$ unlimited plan which is the same plan I had but I got it when it was 35$. Thats really disappointing! Is there anything that can be done about this?
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julie

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Posted 12 months ago

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Robert, Mobile Master

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You could've stayed with you current plan if I'm not mistaken. Who told you that you needed to change plans? I see tab M plans currently being offered at 35$ per month
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Mayumi, Mobile Master

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If you are on QC plan ;) 
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Robert, Mobile Master

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Oh.. I see... Sorry for that confusion
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Mayumi, Mobile Master

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If you wanted buy a phone on the Tab, Tab M required to be on minimum of $40 plan.
Otherwise you had to buy it outright for this phone. Which means there is no activation credit.
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Dennis, Mobile Master

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There may have been an option for Tab S in store
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julie

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Oh...I did it online cause I was offered a deal so I thought I had to do it online? I payed 30$ instead of 130$ for tab M...I had gotten the 35$ deal as a special so I would have thought I could have kept it since it was a promo for that same plan but I guess it is what it is? Is this something I can call in bout without getting charged for the call?
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Mayumi, Mobile Master

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 If it said something like "upgrade your phone on Tab M and you get extra $100 off", then you have to be on  minimum $40 plan.
What was your offer said?
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julie

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Y'a it said your getting this discount when you upgrade with the tab....I called and was able to talk to someone...I understand how it works..don't like it lol but it is what it is. Thanks for all of your help!
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Mayumi, Mobile Master

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I thought you got SE 32 GB, that's why I mentioned $604 price in the comment above. 
But Retail Price of iPhone SE 128GB is $734.  You got it $390
So, I hope it worked out  in the end :)
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julie

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I was prompted to choose a tab medium plan....was that 35$ plan the unlimited minutes...I did not see that...shoot