Plan cancellation

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  • Question
  • Updated 5 months ago
I have been trying to get in contact with Koodo for a few weeks to cancel my phone plan you can never them its getting ridiculous cause now i will be paying for two phone bills as i have a new phone has anyone else had this problem?
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Anthony Locatelli

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Posted 5 months ago

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Goran, Mobile Master

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You could have just ported out that line so you wouldn't have had to call Koodo and you'd get to keep your number. You could probably still do this by "moving" your number to that new line.
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Anthony Locatelli

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I had to change my number to a different area code
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Goran, Mobile Master

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So you created a new line instead dof changing your phone number?