Plan add-ons

  • 1
  • Question
  • Updated 7 months ago
  • Answered
Hi there.  Can I keep my add-ons if I change my plan? An answer from a Koodo employee would be awesome? Thank you!
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  • 70 Points

Posted 7 months ago

  • 1
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Anon Usr

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Depending on the add-ons: older plans have some stuff that's not compatible with new plans (Fav Numbers as an example), but if plans are compatible you can get all your add-ons. Give me the plans names for an exact answer
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Bernard, Official Rep

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Indeed Daniel, the above user is correct. Moreover, based on your inquiry from yesterday, your add-ons could not be carried over for the plan you are seeking. Some plans are not, what we call "stackable".
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Debbie Wagstaff

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If I change from the $55-500 day time minutes, 1GB plan, with a bonus 1GB data, Unlimited messaging to the $50 750 day time minute will it delete my 1GB bonus data add on?