pin reset

  • 1
  • Question
  • Updated 4 months ago
  • Answered
How do I reset my account pin?
I can't remember it and every number I call wants to know my pin number. ..... Any idea how frustrating this is! !!!?
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Leon Dubitz

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Posted 4 years ago

  • 1
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Dennis, Mobile Master

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You will have to call Koodo customer service and have then verify your identity via other means and then ask them to change or tell you your PIN

*611 on your Koodo cell. It's a free call
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Diana Cross

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What do you do if you're out of the country and *611 doesn't work? Is there a number that is not a 1-800 number that I can dial from a land line?
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Dinh, Mobile Master

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Koodo number is: 1 (866) 995-6636
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Timo Tuokkola, Mobile Master

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You can reach koodo from abroad at +1 647-788-4337. If you have internet access though, Facebook messenger may be the better option.
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Diana Cross

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Thanks! The number worked!!!