Pin Number- can't remember old one

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  • Updated 1 year ago
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I need to change my pin number but cannot remember the old pin, so therefore cannot change it on mykoodo. I tried calling *611 but there is no option for changing my pin on there. Any help? Thanks.
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Mary Davidson

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Posted 4 years ago

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Myke

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If you are the account owner, you can speak to a Customer Care agent and verify the account then you can change the pin.

This is ONLY for account access though.
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Monica Choiniere

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What is the number for Koodo customer service please.
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Allan, Mobile Master

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Dial 1-866-99-KOODO (1-866-995-6636). You can ask your question here though and we would love to help out!
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Mayumi, Mobile Master

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Hi Monica
You can dial *611 from your Koodo phone.
If you forgot your PIN, then you need to talk to CS.

If you have a question, then can you start a new post using this link,pls :)
https://community.koodomobile.com/koodo/topics/new

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