• 1
  • Question
  • Updated 3 years ago
  • Answered
Don't know my "pin" to check my voicemail, how can I reset it?
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Bobbi-Lynne R

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Posted 3 years ago

  • 1
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Robert, Mobile Master

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I think you would need to call in to do that!
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Your PIN is used when you call into care and use their automated phone system. If you've forgotten password for voicemail, you can reset this on your's the info on it
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Mayumi, Mobile Master

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Log into self serve > Plans & Add-ons > Reset voicemail password
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Sophia, Mobile Master

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And just in case you're on prepaid: self service -> Base Plan & Boosters -> Reset Voicemail Password :)
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Hi there, the default voicemail password is the 10 digits of your phone number :) You'll then have to choose a new one! Have a good day!

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