PIN did not work

  • 1
  • Question
  • Updated 11 months ago
I purchased a top up card from Walmart. Got home .. entered the pin multiple times and it kept telling me the pin was expired or already been used. I then went back to Walmart.. that was a whole different story trying to get them to believe that I didn't use it. THeir system couldn't refund me, it was a HUGE hassle. Their debt machine told me the refund was approved but their computer system said it didn't go through so I couldn't get a refund receipt. I checked my bank account when I was at the store .. and it said the refund was deposited and now I'm at home and it's gone!! So I'm out $25. I am SOOO incredibly frustrated with this and how is this going To be resolved? What the heck do I do now to get my money back? Incredibly annoying.
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  • 70 Points
  • very frustrated

Posted 11 months ago

  • 1
Photo of Sophia

Sophia, Mobile Master

  • 140,702 Points 100k badge 2x thumb
Sadly, you will have to take it up with Walmart again, Marlon. They sold you the faulty code and need to rectify this. I suggest you show a printout of your account page that shows you didn't use the voucher to top up... Hopefully they'll give you one that works!