Just changed my APN settings but I cannot send or receive pics

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  • Updated 5 years ago
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i could not send/recieve text picture messages, so i changed the apn settings from "internet and mms" to "mms"...now i cant send or receive pics no matter what???
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PaulK

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Posted 5 years ago

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Timo Tuokkola, Mobile Master

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Is data enabled on your phone now that you have changed this setting? Could you access 3g data before you changed the setting or was it blocked at the account level? If your phone can't access data anyway blocking half of it won't make any difference whatsoever.
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PaulK

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I still have to physically enable 4G...and turn OFF wifi to send/receive pics...the advice about switching settings to mms was found on this site...obviously it was not relevant to my phone...
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Timo Tuokkola, Mobile Master

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The fix from this site which you applied disables 4g access for anything except picture messaging, allowing you to leave data on without being charged for background data use. Did you even read the thread before making the changes?
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PaulK

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yes i did, but obviously misunderstood...thanks for the sarcasm though...youre a big help
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MatB

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Koodo phones are setup with koodo default APN, only non koodo phone APN needs to be changed to Koodo one, If still not working this will help: power cycle, enable 3G/4G data, check if your are able to send/receive simple text messaging, make sure MMS is turned on, does handset has enough free space in the inbox, delete and resend all service books for BB phones, reset phone to factory settings, restore in iTunes for Iphones

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