picture not working

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  • Question
  • Updated 5 years ago
  • Answered
My picture are not working in my text
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Jeremi St- Denis

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Posted 5 years ago

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Timo Tuokkola, Mobile Master

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Is your mobile data turned on?
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Jonathan I, Mobile Master

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Make sure data is enabled in your settings. Picture messages require data access to work, but since your plan includes unlimited texting/MMS, you don't actually "use" data when you send a picture.

If you don't have a data plan, however, make sure that other apps aren't set to auto-update/sync when you turn on your data or else you'll be charged for it.

There's a thread around here that will detail how to enable MMS when you turn on data but disable data transmission outside of it. I'll dig it up for you.

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