picture messaging

  • 1
  • Question
  • Updated 6 years ago
  • Answered
I have a Samsung Galaxy S ll X and I am unable to send or receive picture messages. Is there a way to fix this?
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gingerbean89

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Posted 6 years ago

  • 1
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Chad Burr, Mobile Master

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Your packet data needs to be on to do this, and you can't have data blocked on your account
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Jorden, Mobile Master

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Do you have your data blocked on your Koodo account, or turned off in your settings?
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gingerbean89

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I have my data turned off, but i'm using wifi, do i still need to have my data turned on?
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Chad Burr, Mobile Master

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Your data MUST be turned on.
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Jorden, Mobile Master

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Yes. Picture messaging requires an active connection to data on the cell network to function.

Edit: Beat by chad... by seconds... twice... ;)
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gingerbean89

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Ok, thank you both :-)
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Jorden, Mobile Master

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Not a problem!
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Chad Burr, Mobile Master

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Got me on that one
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Jorden, Mobile Master

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:)

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