picture message sending fail, what else can i do?

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  • Question
  • Updated 4 years ago
  • Answered
I've turned on data (+while in wifi), restarted my phone, and refreshed by taking out battery. they still won't send??
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Eliza Peters

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  • lost

Posted 4 years ago

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quasarito

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Make sure your APN settings are correct.

See:
http://help.koodomobile.com/plans-add...
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Eliza Peters

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Did it. Oddly still doesn't work
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Chad Burr, Mobile Master

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Do you have data blocked by Koodo?
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Eliza Peters

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No not that I'm aware, my bill is paid and I haven't gone over yet during my time w koodo
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Paul Deschamps, Mobile Master

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No it wouldn't be because you didn't pay your bill that your data is blocked.

You can have a data block put on your account when you first sign up so you can accidentally use data and get charged for it. In some cases the person who created your account might have accidentally checked the box to put a data block on your account.

Can you go on the Internet at all with your data enabled and not over a wifi connection? If you can't then you may want to call customer service and see if a data block was accidentally put on your account.
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Eliza Peters

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Ok I understand.
Although my pictures went through about half an hour after I posted my response. I noticed the 4g icon had finally turned up too. Outright odd. Nevertheless it's working now

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