Picture text messaging not working on BlackBerry Z30 (Prepaid plan)

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  • Updated 2 years ago
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Every time I send one, it shows the little clock icon in the upper left corner and a eventually a error message appears "Send interrupted by restart ". How do I get my pic messaging to work? The phone was bought unlocked at staples 4 months ago. It runs on the newer BlackBerry 10 network. Thanks.
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shelley

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Posted 2 years ago

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shelley

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I should add I tried sending picture text messages with WiFi at home. I have a date booster but haven't tried sending using data instead it WiFi.
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Andrew

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In order to send a picture message it requires data to be enabled, it won't actually use data or charge you for it though.
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shelley

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Thanks Andrew. I assumed I could use WiFi to send pic messages. I will try my data. I assume it's the same when someone sends you a pic message? My data would need to be in on in order to view it?
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Jonathan I, Mobile Master

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Yes. This is a requirement of 3G+ networks.
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Sam Dmitruk

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I would be wary of relying on WiFi to send MMS.  From my understanding of MMS Messaging it relies on cellular data to send them and cannot be accomplished via WiFi.

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