Picture messaging not working on Nexus 5

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  • Question
  • Updated 3 years ago
  • Answered
For some reason, my picture messaging doesn't work. My data is turned on and I have the koodo.sp setting done, as I read in other community forums. Other ideas? I've tried everything I can find...
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Melissa

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Posted 3 years ago

  • 1
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Chad Burr, Mobile Master

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Did it work before? Try restarting the device.
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Melissa

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I've done that multiple times. Hasn't worked in over a week now.
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Chad Burr, Mobile Master

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Is your data turned on?

Settings
Wireless and networks
More
Mobile network
Data Enabled
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Melissa

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Yes, data is on, everything else works.
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Chad Burr, Mobile Master

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Go into your text messages and delete any messages or conversations you no longer need.
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Melissa

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I just did that and still not working.
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Chad Burr, Mobile Master

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Are you able to access the Internet with wifi turned off?
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Melissa

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Not right now apparently, but I usually can when I'm not on wifi.
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Melissa

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It's working now.
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Melissa

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*data is working while wifi is off now.
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Chad Burr, Mobile Master

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Did you have to change something to get data going?

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