Picture Messages

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  • Question
  • Updated 3 years ago
  • Answered
My plan includes unlimited text and picture messages, yet I can not ever receive/download picture messages. Why is this, and can it be fixed?
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Brianna Braun

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Posted 3 years ago

  • 1
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Dennis, Mobile Master

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Data needs to be enabled
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Hi Brianna,

Although your plan comes with unlimited SMS and MMS. If you have your data blocked or is off in your smartphone. It will have to be turned on. You do not get charge extra for using Picture Messaging (MMS) with the data enabled. But you must be weary of other applications that may run in the background when it is enabled if you have a limited data plan.

Thanks for choosing Koodo :)

Erwin - MH Mall Koodo Rep
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Chad Burr, Mobile Master

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Hey! Welcome back Erwin!