Photos off my phone?

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  • Question
  • Updated 4 years ago
  • Answered
How do I get pictures off my phone? It's showing the camera (PTP) is connected, but nothing at all is showing up on my computer.
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Steff Adair

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Posted 4 years ago

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Paul Deschamps, Mobile Master

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When you plug your phone into your computer does a list of options pop up on the computer screen, if so choose to import pics and it will transfer them automatically.
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Steff Adair

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Nothing is displayed on my computer. :( No options. The computer doesn't even recognize it as a device.
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Ahmad

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What phone are you using? Brand and model.
Are you using a microSD card in the phone?
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Steff Adair

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nexus LG
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Ahmad

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Try this: Go into your phone and do this Settings → Storage → ⋮ → USB-connection to computer → MTP media device (some option to enable/disbale or something. make sure its ON)

Don't forget step 3 is to click the three dots.

Then plug your phone back in

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